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SIM Only FAQ's

Find the answer you're looking for here, but if you've still got a query? Email us at customerservices@madforit.com

Will my items get SIM get dispatched straight away?

Absolutely, as soon as you SIM request online, we'll get your SIM dispatched straight away

What plans do you offer?

We offer a range of plans from PAYG to monthly Unlimited Airtime SIMS

Can I apply if I have bad credit?

Absolutely! We offer plans without a credit check, so everyone can apply regardless of their credit score.

What if I contact my bank to do a chargeback?

Here at Mad For It we take fraudulent applications and chargebacks very seriously, please click here for more information regarding Chargebacks

What if my SIM doesn't get delivered

Not to worry, simply send us an email to customerservices@madforit.com and we'll get you another one sent straight back out

I've changed my mind so how do I cancel?

Simply send an email to customerservices@madforit.com quoting your SIM number and we will get back to you confirming your request.

How does the credit builder work

When you sign-up for our credit builder, we'll report your monthly repayments to a credit bureau, we can't guarantee your credit score will improve as there are external factors which also may impact your credit score. Failure to make payments ontime may also negatively impact your credit score.

Is there a fair usage plan?

Each data plan will come with it's own data usage, so please check each plan to see any restrictions or limits in place