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FAQs About Getting Mad For It Mobile Broadband

Find the answer you're looking for below.
Still got a query? Email us at customerservices@madforit.com

Will my items get dispatched straight away?

Absolutely! As soon as you've made your 1st payment (on a date chosen by yourself) then your Mobile Broadband will be sent for dispatch.

How does mobile broadband work?

Mobile broadband provides internet through cellular networks like 4G or 5G. Devices connect wirelessly via cell towers, allowing you to access the internet from almost anywhere without cables. It’s an ideal solution for staying connected on the go!

Can I apply if I have bad credit?

Absolutely! Here at Mad For It we accept customers regardless of what current credit score rating is

Are MiFi, mobile Wi-Fi, and portable Wi-Fi the same as mobile broadband?

MiFi, mobile Wi-Fi, and portable Wi-Fi are devices that create a Wi-Fi hotspot using mobile broadband. They allow multiple devices to connect to the internet via a cellular network, but they are not the same as mobile broadband itself, which refers to the internet service provided through cellular networks. These devices simply share that service.

What if I contact my bank to do a chargeback?

Here at Mad For It we take fraudulent applications and chargebacks very seriously, please click here for more information regarding Chargebacks

What if my item is not delivered

Mad For It will be responsible for all non delivered items unless they fall within the following reasons: The customer requests for the item to be delivered to a safe place. This can either be through Mad For It directly, our third party suppliers or courier services. Courier investigations will take place in regards to requests made on other channels (such as video doorbell requests or notes left at the doorstep). The courier has delivered the item to a neighbor or local delivery point regardless of customer requests. This meets with the courier's policies. If the customer's item is delivered to a neighbor but the customer states non delivery, the customer will need to report the incident to the police and provide Mad For It with a crime reference number. We expect reasonable attempts will be made by the customer to receive the parcel The customer must contact us within 30 days of expected delivery to report the non delivery of any items

I've changed my mind so how do I cancel?

Simply send an email to customerservices@madforit.com quoting your order number and we will get back to you confirming your request.